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Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

 

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

Get in touch

We love our patients

“I go for my check ups now and yes I get nervous but as soon as I sit in the chair I am fine. I would recommend Oakleigh to anyone,…

Jake

"I put off having braces for years as I was so scared of having impressions, but Pav put me at ease; So pleased with result and wish I had done…

Kerry

"The Dentists are excellent. The staff are friendly and the treatment is first class. I started off with awful teeth and now, after having lovely crowns, can smile all the…

Margaret

"I saw Dr Najran today. Fabulous dentist, very professional. Thank you to the nurse as well. Lovely premises clean and well run. Ladies at the desk are always very helpful.…

Margaret

"They accept NHS and private patients. It's a small practice from two floors. There is a stair lift available for those who cannot manage the stairs The receptionist are very…

Shabir

"Very good receptionist's always willing to help with best time appointments. Dentist and staff very friendly and put you at ease."

Keith

103 Spies Lane Birmingham B62 9SS

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